Most of the staff are pleasant, although the new cna could use some relief because she seemed a bit rude, irritable and over worked with long hours, covering back to back 16 hour shifts. Also they need to update the advertising due to no longer offering certain services, like the beauty salon has been discontinued for years and they still have video ad up showing they have a salon for the clients.

I originally gave a terrible review of which I am replacing following a meeting with Jennifer (social director). While we had a rough start, I believe they listened to my concerns and addressed them with priority. My family member is currently recovering from a severe stroke and requires special attention to regain those abilities we so often take for granted. We have renewed hope for a good life following the changes and communication Jennifer passed down to those that interact with my relative. My lessen or message to everyone considering Ridge crest is that sometimes things aren’t done the way think best but have the same possative results if given a chance. We have restored hope.

Ridgecrest has been a huge help to our family with the recovery of my dad. We are so grateful for everyone who took part in his care and recovery- Emma and Brook were always so kind, communicate and knowledgeable. The nurses and CNAS were all so helpful and quick to help my dad with whatever he needed. The speech therapist who I cannot remember his name, was so patient and kind and truly took his time with him as well. The activities department is so busy and always spending time with residents, doing activities or just simply being with the residents. They were taking pictures and doing crafts with the patients, and they began to hang through the facility for a themed week I believe they are having and it was nice to see everyone feeling like they have purpose. The church services they offer were also a plus! We are so grateful for everyone and their hand they played in the rehabbing of my father. He was successfully able to discharge home and has been doing so well. We hope to not have to return to any hospitals or rehabs, but if we do, we will choose Ridgecrest.

During my lengthy stay at Ridgecrest I was pleasantly surprised with the nursing services and all the administrative support from medical records, Jay, case management, and activities. All of my nurses were very helpful. The OT and PT people they have here were very motivating but at the same time empathetic; all of the staff have really been empathetic. Although no one might choose to be in a nursing setting like this, I am grateful that I chose Ridgecrest for this stay.